, rebooting phone, clearing cache, uninstalling and reinstalling app, etc. He went on to inform us that he could do nothing onboard. If Princess wants $10 each for shipping, we will pick up at the port. The phone number I have 844 525-0942 now answers with a recording that says "You have reached a Princess Cruises phone number that is no longer in service" I called the regular number and there is a prompt for Navigator assistance, but that is just a long recording. It is a "sticky" thread so is always near the top of the page. com. Once you finish, there will be a checkmark next to your name. The Medallion app although it seemed glitchy at first seemed to work well to get on and off the ship, order food and. Sky Princess is the first purpose-built ship to be fully set-up with the technology. Lack of information about flight itinerary booked via Princess prior to departure. pa. In this guide to Ocean Medallion, we will explain what Ocean Medallion is, what this new piece of technology does and how it can. June 7, 2018. . Princess Cruises' Medallion App. Many people have done this successfully. Posted May 7, 2021. Edited December 23, 2022 by Princess Chatterer Additionally, Princess Cruises has added a new, one-time activation fee of $14. The MedallionClass app puts everything at your fingertips – On-demand services, family and friends locator, ship navigation, interactive fun, and more. #5804. Watch video: How MedallionNet works. It was a bit cumbersome but it worked. Currently the single device plan is $10 per day and $15 a day for the four device plan. The Medallion app information is now all screwed up. Since approx. It becomes available to select around 59-29 days before the cruise. Call this number 1 844 525 0942. I was able to successfully book 2 specialty dining reservations using the MedallionClass app for our upcoming cruise in March on the Regal Princess. Not to worry. #1. The thing that really amazes me here is that there over 5140 posts in "Ocean Medallion App - Part 3". Carnival Corporation and Princess Cruises partnered with SES Networks to create the onboard device. . With the app you can make your reservations up to 60 days before. These new perks will rollout (at no extra charge) fleetwide beginning August 2, 2023 as follows: Ship. Download the Medallion Class app. First time we cruised using the Medallion was Ruby Princess in 2020, and everything worked a charm. She has a whopping 8,000 sensors around the ship and four million feet of cables to track the 3,660-passengers on board. I have had no problems, however I’ve been on two medallion cruises pre-pandemic so all my data (photos, passport etc) was already in the app. Same regarding dining…. On our sailing, all 3,000-plus passengers opted in to the Ocean Medallion system. Your app is outdated 4. - Locating shipmates and locations: this is a great feature. The elephant in the room is that the Medallion app is utter garbage, but the brainchild of the current president of Princess. I then downloaded the MedallionClass™ app onto my phone. Start planning your dream vacation with our destination brochures. Recently added the medallion app to my samsung android. But, we are doing a "side by side" - we have to leave on Feb 10 to drive to Galveston to catch the Allure OTS on Feb 12. 2. Travel & Local Apps Download Princess MedallionClass APK Princess MedallionClass XAPK 0. Once logged in, Go to “MyAccount”/ “Upcoming Cruises”. Once info is loaded all subsequent cruises are simpleThe Medallion is scanned by thousands of sensors on the ship, as well as in the Port Everglades terminal and on Princess Cays, enabling cabin doors to be unlocked by the time the rightful occupant. Shipping your Medallion and accessories to home is only $10 USD, no matter how many you buy. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. Download the Medallion Class app on your mobile device. These new perks will rollout (at no extra charge) fleetwide beginning August 2, 2023 as follows: Ship. ) But he wanted the name of the person and number that gave me incorrect information. 1. Another really big pro of Princess Cruises is an innovation, and that’s the Ocean Medallion device and the app. The app server is down. . The MedallionClass app puts everything at your fingertips – On-demand services, family and friends locator, ship navigation, interactive fun, and more. Posted September 19. My MedallionClass app was working fine up until I downloaded the latest update to the MedallionClass app yesterday. The Medallion is a small wearable device, that you get for free when you book a trip with Princess Cruises. I think there was a generator problem. If you have poor internet connections it can also cause problems. 1. 1 hour ago, Airwavey said: Due on a Sky Princess cruise in June, starting in 24 days time. Related: Cruise line all-inclusive packages: Everything you need to know The new inclusions — or the new fees, depending on how you choose to look at it — certainly make the Princess Plus and Princess Premier packages. Open Medallion App and it worked fine and could scroll, etc. 1. com. arrow_forward. On our side of the fence, we do not know why this has been an issue for Princess IT, nor do we know why it is still an issue a year or so later. Your OceanMedallion™ is a revolutionary, “wearable” device that enables an entirely new level of service and personalized attention. . The larger white box in the package was empty, by the way. The Regal Princess ‘ inaugural cruise was in May 2014, so it’s still a relatively new ship – and that’s reflected in the decor and overall upkeep throughout. For months, trying to use medallion was beyond frustrating. #3. Diem Nguyen and I was on the Majestic Princess Cruises from October 8, 2023 to October 30, 2023 (Stateroom M432). Posted March 5. 6/5. See if it populated in the Princess App after your entries. Open your device’s WiFi settings and select the MedallionNet WiFi network. MAX CAPACITY: this must have cruise accessory holds your Medallion device, cards, cash, your Princess Key Card & more ; PRINCESS SHIPS: is compatible with all Princess Cruise Ships [2023] currently using the Ocean Medallion device ; PREMIUM METAL - our gun-metal grey, high-quality metal material is made for decades of use & guaranteed by. We sailed on a recent Caribbean Princess cruise to test Ocean Medallion and talk with passengers about it. Posted June 7, 2020. Sorry if this issue has been raised already. Use the On-Demand Food & Drink Function to Make Everyone Waiting in Line Jealous. Just make sure to take ALL documentation with you such as passports, negative Covid test results. I had to manually go back to photo, drop down to voyages, reset so I could actually use Medallion Net. 23 helpful votes. Posted September 19. The Princess MedallionClass app puts everything at your fingertips –. During the cruise, several very obvious things: the buffet was a logistical disaster, our dining reservations kept getting changed, and the server in leBistro didn't know what Chardonnay was. Did LiveChat yesterday and Princess rep couldn’t figure why booking wouldn’t load. The dreaded call to Princess (2 hr wait) offered same time slots since they use same app. But the Medallion App thinks my birthday is May 19, 19XX. took passport photo of my wife then entered required info. Too much up selling. Click on “Manage This Booking” for the cruise you want to print tags for. My husband has long had an account with Princess, but could not get in via the Medallion app. 3 minutes ago, jvaka said: On Royal Princess and I cannot find our excursions in the App. I have just booked my first Princess cruise a week ago and I cannot link my Princess profile with my booking on Princess Medallion app. 16), Coral Princess (Oct. For customer support, please contact: AskOceanMedallion@carnival. Nothing I did to my device remedied the problem (e. Cruise Lines “P – Z”. It becomes available to select around 59-29 days before the cruise. #1. Hotels ; Things to do ; Restaurants ; Flights ; Holiday Rentals ; Package HolidaysPosted February 20. 7. " 😁. It begins with your Medallion®, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. Hello Travelers, I have heard from others that people are having issues with the Princess Cruises Medallion App not allowing them to complete their travel ch. All good until I realized it has us sailing on the wrong date. I was able to do the entire Ocean Ready process on it other than completing the Personalizer, which I always do on the desktop. . Join us as we dive into the enchanting world of the Princess Medallion App, an absolute game-changer that made our 7 Day Mediterranean Cruise aboard the. 20 hours ago, MustangGT said: We have already ordered our medallions for a June, 2024 cruise. Reviews. Posted November 26. 👆 The cost of the Princess cruise ship wifi package on a 14-day cruise is $210. Posted November 26, 2022. 20, 2023, for bookings made on or after Dec. Clear cache and unwanted data. 6. Platinum (silver): After completing 5 cruises or 50 cruise days. I then downloaded the MedallionClass™ app onto my phone. Sep 19th, 2023. So I was just monkeying around in the Medallion app for my Novemeber cruise and tried ordering my Medallion to be shipped to my home. Tried the Princess phone line for help to no avail. carnival. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. ) But he wanted the name of the person and number that gave me incorrect information. Yikes. I think you can buy the wristband once onboard. Excursions expensive and not enough time at main attractions. Currently the single device plan is $10 per day and $15 a day for the four device plan. . What @Grego said. The booking has not populated on my Medallion App. Companion is OK as that is dinner reservations, etc, just not manage their profile and get them to the Green Lane. On 2/10/2023 at 5:29 PM, Bobbiegentry said: What comes up is a QR code. On 3/24/2023 at 7:44 AM, kamelia said: It certainly is a far cry from what was promoted as the original intent of the Ocean Medallion - "had we had this technology, we would have been able to locate and rescue the passengers who were trapped on the Costa Concordia. Unlimited and affordable internet. For customer support, please contact: AskOceanMedallion@carnival. ”. Posted February 26, 2022. 👆 The cost of the Princess cruise ship wifi package on a 14-day cruise is $210. Princess Cruises MEDALLION Class Guide | Does It Impove Your Cruise?#enchantedprincess #princesscruises #medallionclassapp #sailawaywithdanandjay Looking for. 0:00 / 12:25 Guide to Princess Cruises Medallion for 2023 | Everything You Need to Know. Dine My Way monitors the capacities in dining rooms and restaurants on board, manages wait times, and gives you the opportunity to customise your dining experience. To do this, you can use Princess’s Cruise Personalizer website. Based on the fact that 50% of the posts on the Princess board are related to Medallion problems, this is yet another reason why I will not ever sail on Princess again. Ocean ready already has the ability, they just don't have any additional accessories online yet. #17. My TA tells me that the problem comes from the fact that my cruise is only due to sail in. com we were able to enter the booking ID and last name and were taken to our booking. Read reviews, compare customer ratings, see screenshots and learn more about Princess MedallionClass. From Princess: Thanks to feedback from your clients, Princess guests will now enjoy a more efficient embarkation experience, starting Aug 1. Notification is not. Guests sailing on Princess MedallionClass TM ships now have a contactless purchasing option that eliminates the need for them to carry cash or credit cards into destinations on their cruise vacation. Started check in process , every thing working great. Are you having problems with the Princess Cruises OceanMedallion APP? Does the OceanMedallion APP even work? Am I blown away with this APP or does PCL have. Had to constantly go to guest services to have charges removed. We ordered on the cabin tv and by directly calling room service. Posted July 5, 2021. At least give passengers the option to. It was also my identification to get back on the ship after getting off in port. For customer support, please contact: AskOceanMedallion@carnival. It begins with your Medallion®, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. Rep finally said wait another 24 hrs and call Princess if booking doesn’t populate. Our Ocean Medallion holders were updated in 2023 to ensure a perfect fit for the following Princess Cruise Ships: Royal Class Ships: Discovery Princess, Enchanted Princess, Majestic Princess, Regal Princess, Royal Princess, Sky. gxi. This is the Princess app for my future cruise that starts in September 2023. ). Often our travel companions are missing,. For customer support, please contact: AskOceanMedallion@carnival. From luxury boutiques to online stores, there are numerous locations that carry this fashionable piece of jewelry. Cruisers will be able to dine twice at upcharge casual restaurants, including Vines, Salty Dog Pub, O’Malleys, Ocean Terrace, Planks, Steamers, Alfredo’s, and GiGis. com. My travel agent AND Princess. Book Your Princess Cruise. 6k. If Princess wants $10 each for shipping, we will pick up at the port. Edited December 23, 2022 by Princess ChattererOther guests are welcome to receive their Medallion in advance, but they must pay the standing $10 shipping fee. Along the top row choose “Check In. Hi all, cannot seem to get Ocean Medallion app to work right. I have 5 cruises booked with Princess between July this year and March 2024, but on the APP only the July cruise and the 2024 cruise show. It's rated 1. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. Softonic review. Does it constantly do this as I am. Download Princess MedallionClass and enjoy it on your iPhone, iPad and iPod touch. The actual medallion has an RIF chip in it that opens the door. Spend more time. The staff did an excellent. BTW, The Princess Medallion app is totally worthless -- always not. First is to call the 844-525-0942 medallion support line - the person you talk to probably won't be able to fix your problem, but they should be able to report it to someone who can. 10 hours ago, PAMJP said: Here in U. 108446 - Updated: 2023 - com. #2. Sorry if this issue has been raised already. I checked in for our Oct 14 cruise this past weekend. GTA, ON. If you order accessories, then there is a cost. We ordered on the cabin tv and by directly calling room service. Tap on “safety essentials” under the OceanReady Section. You can create a personal cruise experience even before you embark your ship. About this app. We are booked on the Ruby Princess out of Galveston for their Feb 19 2023 sailng. Too much up selling. Posted November 22, 2022. This technological advancement is designed to make every aspect of your cruise vacation easier. 6, Princess Upgrade is a bid-based system, in partnership with PlusGrade, that allows guests residing in the U. Password & Login ID Recovery. The medallion app onboard worked flawlessly for ordering food and drink no matter what your location – in your cabin, poolside, on deck. The only thing I could see that still needs fixing is that under "packages" it only. After this snafu with the Princess home page, haven't been able to log in. . December 10, 2011. Chief among these selections is access to upgraded casual dining. Deleted the old app, loaded the new app, tried to put in my info, (which, by the way is PERFECT), and it said not valid. She said that if folks do the ap. Does it constantly do this as I am. 0 1K+ 3. The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. 6 on my iPhone at IOS 15. Newburyport, Massachusetts. There wasn't an issue getting my info pulled forward from the last 2 medallion cruises (Caribbean Princess in July and Royal Princess in October). com. Princess will comply with all requirements implemented by individual destinations. com. I just went through the steps for demonstration purposes, without actually making a reservation. #4. It should look like a picture with mountains and a sun on the right of the mountains. But times offered were 8a (breakfast) 12 noon (pool time) and 8p (showtime). Omaha, NE. Recently added the medallion app to my samsung android. Same email address and password on both. Find a Cruise. However just as on Princess. Review for a Australia & New Zealand Cruise on Grand Princess. When I go to register or sign in etc it keeps disconnecting constantly. Also cannot access an arrival time. However, got one back from Princess (comped) and the App is not recognizing the credit. We have another cruise booked on November 30th, Enchanted Princess that we booked 8 months ago. 1. We have our excursions on our calendar on our phones. Edited August 13, 2022 by PacnGoNow. com login doesn’t work. We ju. I was able to book DMW for March 2023. 3. Yup, our first and last Princess cruise was in December. small rural village. Everything on the Princess app for Enchanted was great. 1. boarding choice is still not available for our Regal Princess 31st July from Southampton 3 nighter and we’re 27 days before sailing! Unable to select a time for our mid August UK cruise either. Perfect, I have looked and can now see how to do it. First time we cruised using the Medallion was Ruby Princess in 2020, and everything worked a charm. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. Learn how MedallionNet Wi-Fi works and discover how speed and connectivity may be affected while sailing in different regions. The fee will be waived for passengers who book either of the all-inclusive packages. Download Princess MedallionClass and enjoy it on your iPhone, iPad and iPod touch. Worst app ever, nothing works. We will make every effort to inform you of any new local policies as soon as the information is made available to us. ocean. The Princess MedallionClass app puts everything at your fingertips –. Posted December 5, 2021. Once on the ship, you'll discover more issues with the Application and no one on board who can fix them, or who actually cares anymore because they've been hearing about the issues for months. Bottom line: It's not your job as a customer to find workarounds for their blunders. More sharing options. Here’s a step-by-step guide to help you get started: Put your device in airplane mode. Ruby (red): After completing 3 cruises or 30 cruise days. My TA tells me that the problem comes from the fact that my cruise is only due to sail in 2024. #4. 👆 The cost of the Princess cruise ship wifi is $20. Live chat with Princess. I also used it for any on board charges for drinks, excursions, etc. 1 year ago. You can also access these. The version number will be in there. Princess is charging the $10 shipping for medallion orders placed after Feb 20 which is when the new higher priced Princess Plus went into effect. Bodega Bay, CA. Before I crack on with my full review, here are a few facts about the Regal Princess to introduce the ship: Guest Capacity: 3,560. 13. Out of My Mind. Princess MedallionClass is a free Android app developed by Global Experience Innovators for travelers who want to make the most of their cruise experience. trying to book everything we need using the Princess MedallionClass app. 20 minutes ago, dides said: There is no printable boarding pass now - complete all the steps on the Travel Checklist on the Medallion app and turn up at the port and show your passport. Well, I did my daily check of the medallion app this morning and saw that the dining credits included with the Premier Package are finally available. Posted September 12, 2019. The enhanced Princess Premier package ($80 USD) includes unlimited free casual dining meals. Started check in process , every thing working great. If you. . Part of Princess Cruises new Medallion technology includes MedallionNet. Make sure your Medallion app has access to your phone's camera. e. We told the medallion specialist what had happened and he said “oh no”. I had 3 Princess embarkation days in early 2023 and I used the Princess app for those cruises to look for arrival times. On 10/30/2021 at 5:02 AM, Grego said: Fill out what you need to on the web site and bring your paperwork and medallion to the ship and the staff will be happy to help you when you are checking in. You can update all the information there and it will filter into the App. If you just have his Medallion and he isn't with you then you might have problems as the photo associated with each Medallion appears on. •. Just a thought, it sounds like maybe you didn’t select your embarkation time yet. At the time order is fulfilled Princess will check to see if the person has “old plus” or “new plus” and if they had the “new plus” the $10 fee is not processed if they booked under the. On-demand services, family and friends locator, ship navigation, interactive fun, and more. 2. Posted May 6, 2022. 2. The Princess Medallion colors are as follows: Blue: First-time cruiser. After about 25 minutes of trying, I thought I finished ordering the Medallions. 2k. 99 for OceanNow on-demand food and drinks delivery to your location on the ship, no matter where you are. Date of experience: 23 September 2023 For my 3 Princess cruises in early 2023 which all started in the US or Canada, I picked up the medallion at the cruise port, and it wasn’t much of an issue. This simple feature makes cruising so much more convenient. From the pre-cruise check-in, to the embarkation process, to daily activities while on your. Medallion question - Princess Cruises - Cruise Critic Community. At least it wouldn’t for us. These include plastic watch straps, plastic clips, and either silver or gold bracelets and necklaces. As always, look to Princess for the most up-to-date information as policies and procedures can change, but I hope that through sharing my experience,. A couple of posts where people have talked with Princess IT, finding the Kindle Fire and its connectivity and Silk Browser are NOT SUPPORTED by MedallionNet. (Photo via Princess Cruises) At a cost of $80 per person per day, the Princess Premier package also gives guests almost 60 percent off the $140 retail value components purchased separately, or up to $257 per day in total amenity value. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. Posted March 30 (edited) Yes - the app can do things like look up the ship's schedule, or menus, or order a drink to your chair and so forth, but you don't need it to enjoy your cruise. Cruise booked separately showed up as b2b (ugh). This tip comes to us from a Princess Cruises executive. The Princess Medallion App is a great new way to stay connected with the magical. The Princess MedallionClass app puts everything at your fingertips –. Then, go to Play Store and look up the Princess App there. Posted January 19. You just need to go to the website version of the Princess app. Princess Medallion app puts everything for your next cruise at your fingertips. Using the MedallionClass app or the interactive wall. now I either have a App problem on my iPad and Samsung phone that gives me the same results on both. When I made mock bookings wen I had the original set, it recognized the credit and indicated $0 owed. The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. I will take you through below what the process on Princess app was like during my Princess cruises in 2023. 419. Princess' Ocean Medallion app provides all of these details during the registration process. However, got one back from Princess (comped) and the App is not recognizing the credit. Tried manually entering booking; turned phone off/on; checked demographics and all is good. The only new item was the covid acceptance and that worked fine. ) Click on the picture or image you want to upload. As Forrest Gump said, "One less thing. Each time we’ve come back to the app it has. Use the On-Demand Food & Drink Function to Make Everyone Waiting in Line Jealous. S. compass. Elite (black): After completing 15 cruises or 150 cruise days. Doesn’t matter how often I try it will not accept any of the other booking numbers. When I signed into the app this afternoon, it shows both of our cruises are booked. Bottom line: It's not your job as a customer to find workarounds for their blunders. Princess Medallion, What’s wrong with it? Today we will tell you the good, the bad and the terrible about Princess Medallion on board the Sky Princess. , disappearing passports, embarkation.